Your Medical Benefits
Medical benefits are provided through Cigna Health Insurance. There are two (2) plans available for associates to choose from. One plan has a Health Savings Account (HSA): associates can make pre-tax contributions, along with funding from Concord Group Insurance split between January and July (pro-rated for new hires), to help cover eligible expenses. The other plan is a Copay plan, which uses fixed out-of-pocket amounts to help predict your annual medical spend.
See below for plan highlights:
Summary of Benefits and Coverages
Summary of Benefits
Contributions
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Health Savings Account Benefits
Associates who elect the Health Savings Account may make a maximum contribution of $4,300 for single coverage and $8,550 for family. These limits include the funding provided by Concord Group Insurance ($1,000 for single and $2,000 for family). If you are over the age of 55, you may make an additional contribution of $1,000. The funding provided by Concord Group Insurance is prorated quarterly for new hires. Employer contributions will be paid in January and July. Associates may only enroll in a Health Savings Account if they elect the HSA Plan. Associates are not eligible to enroll in a Health Savings Account if they elect the Copay Plan.
Health Savings Accounts will be managed by Cigna HSABank.
For more information visit https://account.hsabank.com/#/auth/login?partner=15
HSABank Website Demos
How To: Navigate HSA Bank’s Member Website
Learn how to manage your HSA account anytime, anywhere through our Member Website video demo. The HSA Bank Member Website provides easy access to everything you need to manage your account including balance information, transaction history, requesting distributions, investment details, and much more.
How To: Request HSA Distributions
Learn how to take control of your healthcare payments through our Request HSA Distributions video demo. You can quickly withdraw funds from your HSA (for IRS-qualified medical expenses) through HSA bank’s Member Website.
How To: Request HSA Contributions
Learn how to take control of your HSA contributions through our Requesting HSA Contributions video demo. You can quickly deposit funds, subject to IRS contribution limits, through HSA Bank’s Member Website.
Whether you need to link your healthcare claims to your HSA or pay your medical expenses, we make it incredibly easy to manage all of your IRS qualified healthcare expenses.
This webinar highlights the additional value an HSA can provide in planning for a person’s long term health care expenses, while also showing you the features of HSA Bank’s two investment options.
Eligibility
All full-time employees who work at least thirty (30) hours per week and are enrolled in a High Deductible Health Plan. The Health Savings Account Plan through The Concord Group Insurance is a Qualified High Deductible Health Plan.
Your Flexible Spending Account Benefits
Concord Group gives associates the opportunity to set money aside through a flexible spending account. This benefit is provided through csONE Benefit Solutions! An FSA allows you to set aside a pre-determined amount of money to pay for health care and/or dependent care expenses on a pre-tax basis. If you are contributing to a Health Savings Account (HSA), you may elect a Limited Purpose FSA to use for dental and vision expenses only.
Medical Reimbursement Flexible Spending Account: You may use these funds for out-of-pocket medical or prescription expenses throughout the year, as well as many other IRS-eligible expenses, including dental and vision.
- Maximum Election: $3,300
- Funds are Available: January 1, 2025
- Participants may rollover up to $660 into 2026. Any remaining balance is forfeited.
Dependent Care Account: Dependent Care Accounts (DCA) are used to set aside pre-tax dollars to pay for eligible services, such as preschool, summer daycare, before/after school programs, and child or adult daycare. DCA funds are available as they are deducted from your biweekly paycheck and put into the account.
- Maximum Contribution:
- $5,000 for single employee or a married employee filing a combined tax return.
- $2,500 for a married employee filing a separate tax return.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
FSA/HSA Store
The Richards Group has entered into a partnership with Health-E Commerce, also known as the FSA/HSA Store. This gives you access to hundreds of products that have been pre-vetted & approved for use with your Flexible Spending or Health Savings Accounts.
Did you know you could use your FSA/HSA to save money on everyday health essentials like baby health items, health trackers, pain relief products and more?
Here are just a few benefits of using the FSA/HSA Store:
- No Receipts Needed
- 2,500+ FSA Eligible Products
- 100% Eligibility Guaranteed
- Skip the claims process when you use your FSA/HSA card
This partnership also allows access to their Caring Mill products. Caring Mill is a line of premium healthcare products that support a healthy lifestyle and on average is priced 30% less than branded equivalent products.
With every Caring Mill purchase, a donation is made to Children’s Health Fund, providing necessary treatments to thousands of children in need, throughout the United States.
To access the FSA Store please visit: https://fsastore.com
To access the HSA Store please visit: https://hsastore.com
Additional Information
Your Dental Benefits
Concord Group offers associates two contributory dental benefits through Northeast Delta Dental.
Outline of Coverage
Summary Plan Description
Contributions
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Flyers
Northeast Delta Dental Videos
Your Vision Benefits
Your Group Life and AD&D Benefits
Concord Group offers associates a life and accidental death & dismemberment policy.
These highlights are for employees who were hired after 2005 – if you were hired before January 1, 2005 please contact HR:
Contributions
This is 100% paid by the Employer.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Voluntary Life and AD&D Benefits
Concord Group offers associates additional life and accidental death and dismemberment coverage to purchase.
Contributions
This is 100% paid for by the Employee.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Other Plan Information
Electronic Evidence of Insurability
http://www.standard.com/forms/ebid/mhsonly/
The forms online are state specific based on where the Employee lives. Complete the forms, and send back to the medical underwriting team at musc@standard.com
Your Short Term Disability Benefits
Your Long Term Disability Benefits
Your Voluntary Accident Benefits
Concord Group Insurance offers a voluntary Accident Plan through Cigna.
This coverage provides a range of fixed, lump-sum benefits for injuries resulting from a covered accident, or for accidental death and dismemberment. The coverage includes initial care and emergency care, hospitalization, fractures, dislocations and follow up care. The benefits are paid directly to the insured and may be used for any purpose (healthcare or otherwise).
Contributions
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Voluntary Critical Illness Benefits
Concord Group Insurance offers a voluntary Critical Illness Plan through Cigna.
This coverage provides a range of lump-sum benefits based on your initial benefit amount for critical illness conditions covered. The coverage includes cancer, vascular, nervous system and other specified conditions. For a full list of conditions and lump-sum payments covered visit your Employee Benefit Center. The benefits are paid directly to the insured and may be used for any purpose (healthcare or otherwise).
There is a Health Screen Test Benefit, examples include but not limited to mammography and blood tests. This benefit is paid once a year to the covered individual for $50. The dollars may be used for any purpose (healthcare or otherwise). The payment will come in form of a check addressed to the covered individual.
Contributions
This is 100% Employee paid.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Voluntary Hospital Indemnity Benefits
Concord Group Insurance offers a voluntary Hospital Indemnity Plan through Cigna.
This coverage provides a range of lump-sum benefits based on your hospitalization. The coverage includes hospital admission, chronic care admission, intensive care unit stay, and hospital observation stay. The additional facility benefits include skilled nursing facility, substance abuse facility, mental and nervous disorder care. The benefits are paid directly to the insured and may be used for any purpose (healthcare or otherwise).
There is a Health Screen Test Benefit, examples include but not limited to mammography and blood tests. This benefit is paid once a year to the covered individual for $50. The dollars may be used for any purpose (healthcare or otherwise). The payment will come in form of a check addressed to the covered individual.
Contributions
This is 100% Employee paid.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Pre-Paid Legal Benefits
Concord Group Insurance knows that life is filled with moments where you might need legal help. Pre-Paid Legal Assistance through MetLife can help with exciting moments like buying a home, to fewer exciting ones like getting a speeding ticket, we make legal help for life’s big moments affordable, accessible, and easy.
Contributions
This is 100% Employee paid.
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Bi-Weekly |
Monthly |
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$9.12 |
$19.75 |
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Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Employee Assistance Program
Concord Group offers their associates an Employee Assistance Program (EAP).
At some point, we all need help coping or making difficult decisions. The Employee Assistance Program makes it easy to access support, guidance and resources. EAP is there for you and your family through your Group Long Term Disability insurance from Standard Insurance Company (The Standard). And it’s confidential – information will be released only with your permission or as required by law.
Health Advocate provides our EAP services. Their professionals can help with referrals to support groups, a network counselor, community resources or your health plan. If necessary, their professionals can connect you to emergency services.
EAP Services can help with:
- Depression, grief, loss and emotional well-being
- Family, marital and other relationship issues
- Life improvement and goal-setting
- Addictions such as alcohol and drug abuse
- Stress or anxiety with work or family
- Financial and legal concerns
- Identity theft resolution
- Online will preparation and other legal documents
Contributions
This is 100% Employer paid.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Retirement Benefits
Concord Group Insurance offers a 401(k) Retirement Plan through American Funds.
One of the nation’s oldest and largest mutual fund families, American Funds has been helping investors plan for retirement since 1931. All regular employees are eligible first of the month following 2 months of continuous employment. Employer contributions will begin first of the month following 6 months of employment effective January 1, 2021 .
Help Center
Phone: (757) 670-4900
Advisor: FSRP
Phone: (603) 627-1463
Plan Documents
SmartConnect - Medicare Resource
The Richards Group has partnered with SmartConnect™, an exclusive, no-cost program created specifically to connect Medicare-eligible working adults to the world of Medicare benefits. Whether an employee plans to continue working or is transitioning to retirement, we tailor solutions designed around their needs. Our agents provide an unfiltered view of the entire range of options and prices available to the employee.
SmartConnect Contact Information
For more information or to get started, please click on the following link:
Additional Information
Your Travel Assistance Program
Concord Group offers employees who have a policy with The Standard a travel assistance program with Group Life insurance policies.
This value-added benefit provides an additional sense of security for employees and their eligible family members any time they travel more than 100 miles from home or international travel for trips up to 180 days. A single phone call provides access to a full range of medical, legal and trip assistance services. Wherever your travels may take you, Travel Assistance provides security 24 hours a day, every day of the year.
Key Services of Travel Assistance
• Passport, visa, weather and currency exchange information, health hazards advice and inoculation requirements
• Emergency ticket, credit card and passport replacement, funds transfer and missing baggage
• Connection to medical care providers and interpreter services
• 24/7/365 phone access to registered nurses for health and medication information, symptom decision support, and help understanding treatment options
• Emergency evacuation to the nearest adequate medical facility and medically necessary repatriation to the employee’s home, including repatriation of remains
• Connection to a local attorney, consular officer or bail bond services
• Logistical arrangements for ground transportation, housing and/or evacuation in the event of political unrest and social instability; for more complex situations, assists with making arrangements with providers of specialized security services
This service is only available while insured under The Standard’s group policy. This is administered by Generali Global Assistance.
Contributions
This is 100% Employer paid.
Eligibility
All full-time employees who work at least thirty (30) hours per week are eligible for coverage the first of the month following their date of hire.
Your Tuition Assistance Program
Concord Group tuition assistance program is designed to help employees pay back student loan debt and improve their financial well-being.
Utilizing the relationship with The Richards Group, consultation services provided through GradFin are provided free of charge. GradFin is a new employee benefit program that is revolutionizing the way employees can reduce their student loan debt.
GradFIN will provide:
- One-on-one education consultations with GradFin Consultation Experts to review your current loan status and discuss personalized payoff options to save on your loans.
- GradFin will offer a competitive interest rate reduction when you refinance your loans.
- GradFin will offer the lowest interest rates in the industry through their lending platform which is made up of ten lenders to maximize the chances that you will be approved for a new loan.
For more information or to schedule a one-on-one consultation visit:
Eligibility
In order to participate in the plan, you must satisfy certain age and service conditions under the plan:
Minimum age requirement: In order to participate in the plan, you must be at age 21.
Help Center
Phone: (844) GRADFIN
For more information or to schedule a one-on-one consultation visit:
Your Discount Benefits
Concord Group employees now have access to huge savings on nationwide entertainment through MemberDeals. Find exclusive discounts, special offers, preferred seating, and tickets to top attractions, theme parks, shows, sporting events, hotels and much more.
- Save up to 40% on Top Theme Parks Nationwide
- Save up to 60% on Hotels Worldwide
- Save up to 40% on Top Las Vegas & Broadway Show Tickets
- Huge Savings on Disney & Universal Studios Tickets
- Preferred Access Tickets™ Find great seats to your favorite concerts, sports and more!
Your Wellness Outlet
Concord Group offers employees discounts through the Wellness Outlet!
Enter account code RICHARDSGRP at The Wellness Outlet for access to discounts of 18-40% off retail price of fitness trackers from Fitbit and Garmin, plus free shipping to your home.
